Shipping Policy

Last updated: September 28, 2026

Thank you for shopping at RestWell. Below you will find everything you need to know about how we process and deliver your order.

Processing Time

All orders are processed within 1–2 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email as soon as your order has been placed.

Delivery Time

Once your order has been processed, the estimated delivery time is 5–8 business days. Please note that delivery times are estimates and may occasionally vary due to high order volumes, carrier delays, holidays or other circumstances beyond our control.

Shipping Costs

  • Free shipping on all orders of €50 or more.
  • For orders under €50, shipping costs are calculated and displayed at checkout before you complete your purchase.

Order Tracking

As soon as your order has been shipped, you will receive an email with a tracking number and a link to follow your package. Please allow up to 48 hours for the tracking information to become active.

Shipping Destinations

We currently ship to the countries available at checkout. If your country is not listed, we are unfortunately unable to deliver to your address at this time.

Multiple Packages

Orders containing multiple products may be shipped in separate packages and may arrive on different days. You will not be charged extra shipping costs for this.

Incorrect Address

Please make sure your shipping address is complete and correct. RestWell is not responsible for orders that cannot be delivered due to an incorrect or incomplete address provided by the customer. If you notice a mistake in your address, contact us as soon as possible at ismailkarabulutzakelijk@gmail.com and we will do our best to update it before your order ships.

Lost or Delayed Packages

If your order has not arrived within 15 business days of shipment, or if your tracking information has not updated for more than 7 days, please contact us. We will investigate the issue with the carrier and find a solution for you.

Contact

For any questions about shipping, please email us at ismailkarabulutzakelijk@gmail.com.